Refund Policy

Refund Policy for Martha Telemarketing LLC

Effective Date: May, 2026
Website: Martha Telemarketing LLC

At Martha Telemarketing LLC, customer satisfaction is important to us. This Refund Policy outlines the terms and conditions regarding refunds for services purchased through our website.

1. Eligibility for Refunds

Clients may request a refund within 30 days of the original purchase date if the agreed services have not been delivered as promised.

Refund requests are only eligible under the following conditions:

The service was not initiated or delivered
The project was not completed within the agreed timeline due to our fault
Failure to provide agreed deliverables

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

Services have already been fully delivered
Client fails to provide required information or communication necessary to complete the service
Delays caused by the client
Change of mind after work has started
Digital marketing or telemarketing campaigns already executed
Custom web development work substantially completed

3. Refund Request Process

To request a refund, clients must contact us within the 30-day refund period with:

Full name
Order or invoice number
Description of the issue
Supporting documentation if applicable

Refund requests should be sent to:

Email: info@marthatelemarketing.com
Phone: +19298143087

4. Processing of Refunds

Once a refund request is reviewed and approved:

Refunds will be processed within 7–14 business days
Refunds will be issued to the original payment method used during purchase
Processing times may vary depending on the payment provider or bank

5. Service Cancellation

Clients may request cancellation of ongoing services by contacting Martha Telemarketing LLC directly.

Cancellation does not automatically guarantee a refund, especially for work already completed or services already rendered.

6. Chargebacks

Clients are encouraged to contact us before initiating a chargeback or payment dispute. Fraudulent or abusive chargebacks may result in suspension of services and legal action where applicable.

7. Modifications to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

8. Contact Information

For refund-related questions or concerns, please contact:

Martha Telemarketing LLC
Email: info@marthatelemarketing.com
Phone: +19298143087
Address: 2171 Bragg St, Brooklyn, NY 11229